Transformative Learning: A Journey into Systemic Team Coaching® Supervision


In 2021, Peter Hawkins and I launched the Systemic Team Coaching® Supervision Training Program (STC® STP), aiming to provide a transformative learning experience. The program featured Peter’s renowned 10-eyed model, a favourite among supervisors worldwide. To our delight, participants found that the training not only enhanced their systemic team coaching skills but also completed their systemic team coaching training or supervision training in unexpected ways. They elevated their practice and became more reflective and systemic practitioners. 

Many participants went on to pursue full supervision training programs and became Core Faculty in our Global Team Coaching Programs. This unique niche of combining Systemic Team Coaching® experience with supervision training has proven invaluable both in leading trainings and in coaching practice. 

Recently, I had the pleasure of supervising a pair of team coaches who had completed the STC® STP. It was encouraging to see them grasp parallel process, understanding how their dyad’s dynamics mirrored those of the team and organization. The next step for each of them to consciously ‘hold the whole’ system even when they coached different parts. Another takeaway was their surprise at discovering how they could step out of their comfort zones while remaining authentic—being bold yet encouraging, directive in one moment and supportive in another. John Heron’s styles introduced them to a new way of working, allowing for a fuller range of emotional expression in both directive and non-directive approaches. It’s akin to using the entire piano keyboard rather than just the 12 key octave you see in front of you.  

For those not familiar with John Heron’s styles, here they are: 

  1. Prescriptive: This style involves giving specific advice or instructions
  2. Informative: Providing information and facts to the coachee
  3. Confronting: Challenging the coachee’s assumptions or beliefs
  4. Cathartic: Allowing the coachee to express emotions or feelings
  5. Catalytic: Encouraging the coachee to explore new perspectives or ideas
  6. Supportive: Providing emotional support and encouragement.


Heron’s model underscores that we need to bring the fullness of who we are to support the full potential of who the team can be.  

A couple of questions for consideration: 

  • How do you match for rapport and mismatch for change, at the right moment, with the right skill?  
  • Are there any styles that you find challenging to utilize, or do you prefer certain styles over others? 

Our Systemic Team Coaching® Supervision Training Program has not only enhanced participants’ supervision skills but has also transformed their approach to team coaching. It’s gratifying to see our graduates apply their learnings in diverse settings, becoming more reflective, systemic, confident, and fully capable in their practice.  


Dr Catherine Carr, June 2024